What We Collect and Why
When you register, we collect your name, email address, and contact number to verify your account. When you fund your wallet using Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount — not your full e-wallet credentials. We also log device
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type, IP address, and session activity to detect unusual access patterns and keep your account secure. This data is used solely to operate your account, process withdrawals, and respond to support requests. We do not sell your personal data to third parties. Retention periods vary by
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data type: transaction records are kept as required by applicable financial regulations, while session logs are cleared on a rolling basis. Players in Petaling Jaya and across Malaysia are covered under the same policy terms. Any third-party payment processor we work with — including those handling
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DuitNow and FPX transfers — is bound by data-handling agreements that restrict how they may use your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.